Columbus Granite

(5)

164 reviews

Columbus Granite Reviews

Customer reviews for Columbus Granite predominantly express high satisfaction with the company's services. Multiple users commend the professionalism, efficiency, and quality of both the countertops and installation. Names like Jennifer, Matt, and Robert are frequently mentioned as point of contact, installation personnel, and template taker, respectively. Different materials including granite, quartz, and potentially others are mentioned in positive contexts when customers are able to find desired options or specific sizes at CG. Customer service, prompt communication, and ease of the overall process are consistently highlighted as excellent aspects to potential customers looking for a reliable installer and supplier. Most reviews are overwhelmingly positive (5.0 stars or equivalent validation), suggesting high standards of work. However, one review mentions sub-par outcomes with a specific quartz product.

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🌳What countertop materials are commonly used?

Granite, Quartz, (Other unspecified materials mentioned or available).

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Not explicitly stated for average, but reviews mention very prompt responses via chat/text/email, and positive comments about quickly obtaining materials (e.g., 'they had it installed in 8 days').

📝What are common complaints?

A single review mentions sub-par results with a specific white quartz product (stain resistance issues and an epoxy seam problem). No widespread general complaints are evident, given the overwhelming positive tone.

🛡️What warranties are offered?

No specific warranty details or guarantees related to materials or installation are mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Several reviews mention fair, great, or investor-friendly pricing without compromise on quality. One review references being priced higher by a local store, suggesting CG was potentially more competitive. However, one review did mention an issue they had previously experienced with another company where they felt pressured, but this is a general negative about *another* company.

🔧Any care tips mentioned?

Specific maintenance tips were not mentioned in the positive reviews. One negative review briefly mentions issues with stain resistance for their chosen quartz.

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Columbus Granite Reviews

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