Granite Design Works

(4.5)
194 reviews

Granite Design Works Reviews

Customer reviews for Granite Design Works highlight a predominantly positive experience, praising their extensive material selection (particularly granite and stone options), the quality of their products, the skill of their installation team, and their customer service. Reviews frequently mention competitive or reasonable pricing. The company's after-sales support is also noted as satisfactory in some cases. However, a few reviews express dissatisfaction, citing instances of unprofessional work, installation errors, delayed repair services, and premature material failure (such as cracks, peeling, and sealant issues) despite promises. The customer experience appears inconsistent, with many praising the staff's helpfulness and professionalism while others reported negative interactions.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,stone

How is the quality rated?

Mixed (Good to Excellent reported with Poor/Unknown due to failures)

⏱️What is the typical response time?

Not specifically mentioned

📝What are common complaints?

Granite crack/failure,Poor/no after-sales service,Installation issues (errors, seams),Unprofessional work,Unreliable contact

🛡️What warranties are offered?

Not mentioned

👥How is customer service rated?

Mixed (Good/Excellent in most reviews with Negative/Uncertain in a few)

💰What about pricing?

Reasonable/favorable pricing mentioned in positive reviews, with no negative comments about cost (though installation issues may cause indirect concern).

🔧Any care tips mentioned?

Not mentioned

Other Countertop Providers in Detroit

Super Stone

Super Stone

(4.7)

12910 Westwood St, Detroit, MI 48223, USA

UGM Surfaces

UGM Surfaces

(4.7)

5060 Delemere Ave, Royal Oak, MI 48073, USA

World Stone Group

World Stone Group

(4.2)

23640 Industrial Park Dr, Farmington Hills, MI 48335, USA