Granite Warehouse

(4.3)
27 reviews

Granite Warehouse Reviews

Reviews highlight positive experiences with Santiago and the Granite Warehouse team, praising the quality of materials (granite, quartz, quartzite, Corian), fast turnaround times (typically under a week), professional and friendly customer service, and competitive pricing. Customers also appreciate excellent installation workmanship and finished results. However, a few negative reviews mention issues like poor response for service calls (no show/no response), unprofessional installation work (chip damage, poor craftsmanship), slow completion times, and occasional dissatisfaction with customer service interactions.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Quartz,Quartzite,Corian,Marble

How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast (typically under a week)

📝What are common complaints?

No response or late responses for service calls/appointments,Poor quality of materials or workmanship during installation,Deposits not leading to completed work

🛡️What warranties are offered?

👥How is customer service rated?

Good

💰What about pricing?

Reasonable pricing,Good value for money,In one case, initial quote communication perceived as confusing

🔧Any care tips mentioned?

No general care tips provided, but another company mentioned needing to separately maintain the stainless steel sink or dishwasher parts integrated into the quartz countertop

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