
Ark Depot
10649 Shady Trail, Dallas, TX 75220, USA
Customer reviews highlight positive experiences with Hard Rock Imports (HRI) across multiple countertop projects, primarily involving granite and quartz materials. The majority of feedback praises the quality of the countertops, the skill of the installation crews (notably Tom and Max Beckum), the customer service, competitive pricing, and prompt delivery times (e.g., installation completed within a week). Potential customers should note that while quality and service were generally excellent, a single review mentioned a rare issue with a countertop defect and what they perceived as inadequate customer service or product handling in that specific case. No reviews specifically detail warranty terms.
granite,quartz
Excellent
Low (e.g., days to a week)
Product defects (cracks, fissures noted; potential issue with repair material yellowing),Poor customer service
None mentioned
Good
Customers found the pricing to be competitive, with specific mentions of being cheaper than alternatives.
None mentioned

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