House of Hardwood

(4.5)
61 reviews

House of Hardwood Reviews

House of Hardwood appears to be a well-established hardwood supplier primarily serving Southern California since 1947. Positive feedback highlights their knowledgeable and friendly customer service staff, wide selection of woods, excellent quality of materials and workmanship (especially for custom fabrication and millwork), professional installation, timely delivery, and experienced business owners. Some customers report higher prices than other suppliers, but others find them competitive. A couple of negative experiences mention high prices only, a scam attempt with a staff member, and an issue with unusable, warped wood.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Maple,Redwood,Oak,Butcher Block

How is the quality rated?

Excellent

⏱️What is the typical response time?

Not specified in reviews, but several reviews mention prompt service, timely delivery, and on-time completion.

📝What are common complaints?

High prices (mentioned by one reviewer as 'sky high'),Scam attempt by staff member (leading to a 2-star review),Potential for receiving unusable or warped wood

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Good

💰What about pricing?

Varies/Depends - some reviewers found prices high compared to other suppliers (e.g., comparing to Reel Lumber), while others noted competitive or fair pricing and many customers have been long-term clients due in part to acceptability.

🔧Any care tips mentioned?

Not specified

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