Manhattan Center for Kitchen and Bath

(4.2)
32 reviews

Manhattan Center for Kitchen and Bath Reviews

Reviews for MCKB highlight a mix of highly positive experiences with their renovation services, particularly praising the expertise of designers like Celia Reiss and project managers like Sol Kassorla. Positive feedback mentions excellent customer service, high-quality installation, a wide selection of materials including quartz, granite, and laminate, and positive outcomes despite complex renovations. However, there are also significant negative experiences reported, including failures to respond to inquiries, billing issues, subpar work from subcontractors, instances of dishonesty from management, and extremely poor customer service. The installation quality is variably praised, warranty information is inconsistent, and pricing is criticized in some reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

quartz,granite,laminate,caesarstone,solid surface

How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Billing issues,Subcontractor work quality,Failure to respond to inquiries,Dishonesty/misrepresentation (owner involvement),Poor customer service

🛡️What warranties are offered?

Installation warranties are mentioned but specifics are not consistently detailed.,Product warranties are implied for finishes.,Some level of satisfaction guarantee or post-installation adjustments are referenced for granite specifically.

👥How is customer service rated?

Unknown

💰What about pricing?

Pricing is described as expensive and sometimes criticized as being a mistake or an expensive poor experience. Value for money is subjective and sometimes perceived negatively.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are provided in the reviews.

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