NGY Group San Jose

(4.6)
55 reviews

NGY Group San Jose Reviews

Customer reviews for NGY highlight a mostly positive experience with the supplier, praising their wide selection of materials, knowledgeable and friendly staff (particularly names like Lucy, Joshep, Violet, and Pinky are mentioned in multiple positive reviews), high quality of countertops and cabinets, and professional customer service that made the process stress-free. They also mention reasonable pricing compared to other options and appreciate the guidance provided. However, a few reviews note specific issues such as installation errors, early failures of hardware (like slides), and warranty negotiation difficulties, though these appear to be isolated incidents rather than widespread problems.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Cabinets,Tiles,Stones

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Incorrect vanity build (size error),Early failure of hardware (e.g., trash bin slides, potentially hardware in vanities),Customer service refusal or high cost for warranty/warranty replacement negotiations (like slide replacement cost and mentality)

🛡️What warranties are offered?

Unknown

👥How is customer service rated?

Excellent

💰What about pricing?

Generally positively viewed as reasonable and representative of good value for the quality offered.

🔧Any care tips mentioned?

One review mentioned that oil is easy to remove from surfaces.

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