Oak & Stone Flooring Store Portland

(5)
139 reviews
+1 971-271-7274

Oak & Stone Flooring Store Portland Reviews

The reviews consistently express high satisfaction with Oak & Stone, primarily regarding customer service and installation quality. They appear to specialize in flooring (LVP, Laminate, Carpet, Hardwood) and offer countertops (including quartz). Vlad and Shirley are frequently named and praised for their helpfulness, professionalism, communication, and promptness. No significant installation issues or complaints are mentioned, though pricing variations and timely project completion are sometimes noted alignedly with praise.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,LVP (Luxury Vinyl Plank),Laminate,Carpet,Hardwood,Square Stair Nosing,T-moulding,Fireplace Hearth - Herringbone,Engineered Hardwood,Epoxy Floors

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Praising the prompt communication and readiness to help ("always there", "quickly", "went out of their way to help", "easy to work with", "friendly and helpful") but no specific average time is provided in the reviews related to contacting.

📝What are common complaints?

Unknown - Reviews are overwhelmingly positive with no specific complaints about quality, pricing, or service experience related to the projects.

🛡️What warranties are offered?

No specific warranties or guarantees for the products or installation services are explicitly mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Feedback is mostly positive. Prices described as "reasonable", "fair", "great deals", "value for money", and a "favorite" store due to pricing. No specific instances of complaints about cost are mentioned.

🔧Any care tips mentioned?

No specific care or maintenance tips for the installed products (flooring, countertops) are mentioned in the reviews.

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