Palazzi Bros Granite & Tile Ltd

Customer reviews for Palazzi present a mixed picture. The reviews largely praise aspects such as customer service (noting helpful, patient, friendly staff often named Mario, John-Marco, John-Luca, and Fabio, along with good service from Jordan), product selection (mentioning great variety in granite, marble, and tile), product quality (rating installation positively and noting top-notch workmanship by installers like Mike and Danilo), workmanship (specifically highlighting excellent results), competitive pricing, and the showroom environment. However, the reviews strongly criticize the service of multiple specific employees (namely Rosario, Fabio, and an unnamed salesman). These negative experiences stem primarily from interactions with named employees rather than the company's products or physical location.