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ProSource of Memphis

(4.2)
23 reviews
+1 901-296-0257

ProSource of Memphis Reviews

Customer reviews for ProSource highlight a mix of positive and negative experiences regarding countertop supply. Positive aspects include knowledgeable staff (e.g., Valerie, Cody), product variety (especially tiles and granite), friendly customer service, and quality selection. Negative aspects include high pricing, inconsistent customer service (with instances of poor assistance), slow or problematic delivery times, and reported issues with returns policies. There are mentions of warranties or delivery timelines but with incomplete details in some cases.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,porcelain,quartz

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Typical response times or delivery waits reported include long periods, such as customers waiting 15 minutes for assistance or being gone for two weeks after delivery, indicating potential delays in service handling.

📝What are common complaints?

High pricing,Issues with product returns (especially for unopened items),Inconsistent customer service (poor assistance in some instances),Small tile sizes

🛡️What warranties are offered?

A delayed setup period is mentioned as potentially being offered, but no detailed warranty information is consistently provided in the reviews.

👥How is customer service rated?

Unknown

💰What about pricing?

General sentiment indicates concerns about high pricing, perceived lack of value, and special order requirements for many products.

🔧Any care tips mentioned?

Instructions were given regarding cleaning marble to prevent damage.

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