ProSource of San Antonio

(4.2)
59 reviews

ProSource of San Antonio Reviews

Customer reviews for ProSource, a home improvement supplier, highlight a mix of positive and negative experiences. Positive feedback frequently praises the helpfulness, knowledge, and professionalism of staff members (including Amaris, Heidi, Jules, and Carolina/Vanessa), as well as the company's extensive product selection. Potential customers are advised about the range of quality and service experiences, including testimonials of excellent customer service and design assistance, alongside warnings about poor experiences with customer service, order delays, and pricing issues.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Porcelain Tile,Marble Tile

How is the quality rated?

Unknown

⏱️What is the typical response time?

Not mentioned

📝What are common complaints?

Poor customer service,Order delays,Sales staff pushing more expensive options,Before-and-after discrepancy in quality/installation

🛡️What warranties are offered?

Not consistently mentioned. One review mentioned a 30-day no-return policy, but specific installation or product warranties were not clearly detailed overall.

👥How is customer service rated?

Unknown

💰What about pricing?

Mixed feedback received. Some customers found the excellent selection and service valuable for their investment, while others mentioned potential high costs or were pushed towards pricier alternatives by sales staff.

🔧Any care tips mentioned?

Not mentioned

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