Stone Depot

(3.9)

44 reviews

Stone Depot Reviews

Customer reviews for Stone Depot present a mixed picture, with many praising their customer service, installation quality (including specific installation teams like John, Betty, Thomas, and Javier), and competitive pricing, with projects completed relatively quickly. However, some reviews express significant dissatisfaction, citing poor workmanship (including visible defects in installation and products), inadequate customer service, unprofessional behavior, broken contracts, rushed completion, and recommended procedures like allowing adhesive to cure before painting.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,marble,quartz,Jurassic granite

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally fast, with mentions of installations completed within a week. However, one review experienced slow service.

📝What are common complaints?

Poor workmanship (dripping glue, installation defects, minor damage, scratches),Broken contracts or clauses (performance window),Rudeness or inconsiderate staff,Slow or delayed service compared to promises,Surge pricing

🛡️What warranties are offered?

Not explicitly mentioned in the provided reviews.

👥How is customer service rated?

Good

💰What about pricing?

Generally considered fair, competitive, or excellent value for money by those who had a positive experience. However, some reviews implied higher costs due to past work on high-value jobs, and potential inquiries suggested low pricing upon first contact might lead to hidden costs or rushed service.

🔧Any care tips mentioned?

Not mentioned in the reviews.

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