AllStone

(5)
95 reviews

AllStone Reviews

Customer reviews for the countertop supplier business highlight predominantly positive experiences with the installation process, customer service, and product quality. Common materials mentioned include granite, quartz, marble, and quartzite, with a preference for quartz and granite. Installation is frequently described as excellent, with quick turnaround times noted for both fabrication and delivery. Pricing is viewed favorably as competitive and fair in many cases. The business is praised for professionalism, attention to detail, and responsive communication. Common issues mentioned include affordable pricing for materials like marble, a perceived defect in quartz quality in one instance, and inquiries regarding warranties or outstanding payments. No specific care or maintenance tips for countertops are provided in the reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,quartzite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Reviews mention quick and efficient service with fast turnaround times, but specific metrics like average response or delivery times are not provided to quantify the response.

📝What are common complaints?

Lumpy quartz countertops described as a potential issue, and marble being priced higher but still considered worth the cost for some, with inquiries about warranties, outstanding payments due to quoted materials or deposits, and minimal complaints overall due to mostly positive feedback

🛡️What warranties are offered?

Quotation mentions granite comes with a warranty, and one review specifies it was recommended by the business as 'good', but specific warranty details like duration or coverage are not detailed

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is described as competitive and fair in several reviews. For example, the owner 'Ana' worked within a budget, specifically mentioning 'level1 granite' as the economical choice. In contrast, marble is noted to be pricier, and quartz is often praised with no confirmed premium for it overall; however, competitive estimates and reasonable quotes were part of the positive experience

🔧Any care tips mentioned?

None

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