B COUNTERTOPS

(4.7)

34 reviews

B COUNTERTOPS Reviews

Customer reviews for Botello's Marble & Granite (also referred to as B Countertops in some reviews) are predominantly positive. Clients frequently praise the skill and quality of the installation work performed by employees like Luis and Sam, describing the finished products (granite, quartz, marble countertops, backsplashes) as beautiful, high-quality, and durable. The customer service is often highlighted as professional, friendly, responsive, and easy to work with throughout the process. The company is commended for timely completion of jobs, competitive pricing, and accommodating client requests. Faster quote turnaround times and overall value for money are mentioned in several reviews.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz,marble,granite countertops

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Fast (mentioning quick response times via text/phone and timely completion of projects within weeks, sometimes faster for quotes/order fulfillment)

📝What are common complaints?

None specific complaints are mentioned in the positive reviews provided. Issues like poor undermount sink installation by a different contractor (not Botello's) are unrelated to Botello's service.

🛡️What warranties are offered?

Only general mentions like 'satisfaction guaranteed' or 'warranty on the stone/granite/marble' are noted in the reviews, no specific terms (duration, coverage) are detailed.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers express high satisfaction with the pricing, explicitly stating they received excellent deals, significant cost savings compared to home improvement stores or competitors, and competitive bids.

🔧Any care tips mentioned?

No specific countertop care or maintenance tips are provided in the reviews.

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