Custom Granite Masters

(4.8)

21 reviews

Custom Granite Masters Reviews

The reviews for Custom Granite Masters are predominantly positive, highlighting exceptional customer service, professional installation, the quality and beauty of their countertops, and competitive pricing. Customers consistently praise Gina for her responsiveness and accurate estimates, and Victor for his skill, timeliness, and customer focus. Work was completed efficiently within budget, often resulting in significant cost savings. The company appears to specialize in granite and quartz countertops but also handles installations and modifications. While reviews mention high quality and value, specific details like warranties or detailed care instructions are generally not provided but are recommended for inquiry.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,quartz

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Very rapid - jobs started quickly with prompt scheduling and arrivals.

📝What are common complaints?

Lack of explicit warranty information in some reviews,Initial quotes were sometimes high but often reduced through negotiation (indicating potential for sticker shock)

🛡️What warranties are offered?

Lifetime warranties are commonly associated with their countertops (often mentioned as part of 'included' work or implied)

👥How is customer service rated?

Excellent

💰What about pricing?

Consistently praised for fair pricing, no hidden fees, value for money, and often achieving cost savings through direct work (like drilling) or discounts.

🔧Any care tips mentioned?

At least one review mentioned 'drying' the granite immediately after cutting to prevent staining, suggesting minimal care instructions might be needed.

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