Denver Countertop Designs

(4.8)
284 reviews
+1 888-776-9323

Denver Countertop Designs Reviews

Customer reviews for Denver Countertop Designs offer a mix of positive and negative experiences with this countertop supplier and installation service. Many reviewers highlight the friendliness and professionalism of the staff, particularly mentioning individuals like Ernesto and Kelly. The quality of materials and installation craftsmanship is frequently praised. Response times for service are generally reported as fast. Common themes include positive feedback on customer service and workmanship, but some criticism exists regarding pricing changes, communication, gaslighting, unresponsive management, and poor craftsmanship. Several reviewers had previous positive experiences.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,quartz,marble,remnants (availability),backsplash,stone,stunning countertops,base level countertops

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Very Fast (sometimes same day for emergencies)

📝What are common complaints?

Difficulty contacting the business owner (Ernesto) directly,Unresponsive phone and office hours,Poor craftsmanship on install,Issues with communication during project timeline,Gaslighting by management,Inconsistent pricing or hidden cost increases when upgrading materials

🛡️What warranties are offered?

Lifetime warranties (mentioned in quotes from ERNESTO case and other positive reviews, but with potential unprofessional explanation in negative review),Guarantees for remnant availability,Implied satisfaction guarantees

👥How is customer service rated?

Good

💰What about pricing?

Positive: Competitive pricing found (Ernesto), reasonable cost for emergency services, excellent value mentioned in quotes,Negative: Concerns about potential rising costs during quote changes

🔧Any care tips mentioned?

No specific generalized care or maintenance tips were consistently or prominently mentioned across the review set.

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