Friend's Custom Granite
6225 Banner Rd, El Reno, OK 73036, USA
Featherstone Granite and Marble, LLC Reviews
Analysis of positive customer reviews indicates high satisfaction with Featherstone's service. Customers consistently praise Joel, Cate, and the team for excellent customer service, professionalism, responsive communication, and high-quality countertop installations and material advice (granite, quartz). Turnaround times appear notably fast (e.g., next-day installation). While predominantly positive, one reviewer mentioned an unplanned installation cost, but feedback overall highlights value for money and adherence to budgets.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz
How is the quality rated?
Excellent
What is the typical response time?
Typically next-day (average around 1 day based on 'called Tuesday, installed Friday')
What are common complaints?
Minor mention of an unplanned additional cost in one review.
What warranties are offered?
Standard warranty mentioned; one reviewer mentioned Featherstone offering extended warranty options.
How is customer service rated?
Excellent
What about pricing?
Pricing was explicitly mentioned by one reviewer in the context of helping stay within budget, suggesting perceived value for money.
Any care tips mentioned?
No general care tips were mentioned in multiple reviews, but one reviewer noted the importance of asking for specific cleaning and maintenance instructions provided by Featherstone.
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