Granite & Marble By Design

(4.9)
50 reviews

Granite & Marble By Design Reviews

Based on multiple customer reviews, Granite & Marble by Design receives predominantly positive feedback. Customers praise the company's high quality craftsmanship and installation (often using granite, marble, quartz, or custom materials like a unique granite table), exceptional customer service, professional staff, and prompt project completion. The overall customer experience is consistently described as excellent, with many customers reporting competitive pricing, value for money, satisfaction with the selection, and likelihood to recommend or use the company again. While one review mentions a specific negative interaction with front desk staff, this is the only recorded complaint and does not appear to detract from the overall positive sentiment across reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz,custom table

How is the quality rated?

Excellent

⏱️What is the typical response time?

Reviews mention swift actions, including resolving installation issues quickly, but no specific average response time or delivery duration is explicitly stated across reviews. Turnaround (from measurement to installation) is highlighted as often being under a week in several instances.

📝What are common complaints?

One isolated complaint mentions an unhelpful sales associate/front desk staff member, but this is the only specific complaint noted in the reviews and does not appear widespread or significant in the majority of comments.

📋Warrantsies Offered

No specific types, terms, or durations of warranties or guarantees for materials or installation are explicitly mentioned in any of the provided reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers uniformly report that the pricing was good, fair, or excellent value for money, competitive with big-box stores, and that they felt they received good quality for the price.

🔧Any care tips mentioned?

One review mentioned the need to use a sealant, implying it may be one potential maintenance tip (although the focus was on installation speed and quality).

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