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Granite & Marble Direct LLC

(4.8)
98 reviews
+1 651-208-6750

Granite & Marble Direct LLC Reviews

Customer reviews for Granite and Marble Direct emphasize positive experiences related to quality product and installation, customer service, and pricing. Granite is frequently mentioned as the chosen material, but marble, quartz, and quartzite are also noted. Response times are generally positive, with mentions of quick service and professional communication. While the quality and appearance of the countertops/stone surfaces are highly praised, specific details about warranties, common complaints, or maintenance tips were not explicitly repeated across reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite is the most frequently mentioned material type, often associated with natural stone surfaces. Marble, quartz, and quartzite are also referenced as options available to customers.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Reviews mention 'timely' responses to emails/initial questions and prompt service for installations by the measurement/installation teams.

📝What are common complaints?

No significant common complaints were identified in the provided reviews. Concerns were either absent or related to misunderstandings (e.g., waterfall island design direction) rather than recurring issues with the product, installation, or customer service.

🛡️What warranties are offered?

No specific details regarding warranty terms, duration, or coverage for the product or installation work were mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Pricing is generally viewed positively, with several reviews commenting on competitive or reasonable prices, good value for the service and product quality, and lack of complaints about cost.

🔧Any care tips mentioned?

No specific, general care or maintenance tips for countertop upkeep were explicitly provided in the repeated points of the reviews.

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