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Granite Perfection, LLC

(4.8)
118 reviews

Granite Perfection, LLC Reviews

The reviews for Granite Perfection are predominantly positive, highlighting the company's professionalism, excellent installation quality, and responsive service. Customers frequently praise the skilled execution, attention to detail, and customer service provided by Ramon and Hamlet. Common materials mentioned or installed include marble, granite, and quartz. One isolated negative experience involving a unresolved refund issue exists during a specific update, but it represents a small portion of the feedback. The company emphasizes good communication and follow-up care, such as ensuring countertops are properly sealed. Overall, reviews suggest the business delivers high-quality work at fair pricing with a focus on customer satisfaction.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Marble, granite, and quartz.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Quick, with immediate returns for calls/emails and timely scheduling of appointments.

📝What are common complaints?

Limited negative feedback exists, primarily from one update regarding a dispute and associated refund that was eventually awarded after an extended process. No recurring issues are mentioned beyond this single case.

🛡️What warranties are offered?

Implied follow-up maintenance is mentioned (e.g., return visits to check polish/ seal), but no specific written warranties or guarantees were explicitly detailed in the majority of positive reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Positive, often described as 'affordable' or representing 'good value' in comparison to quotes obtained.

🔧Any care tips mentioned?

Standard sealing recommendations were specifically provided (e.g., by Ramon to keep marble looking great).

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