Granite Warehouse

(4.3)

27 reviews

Granite Warehouse Reviews

Customer reviews for this countertop supplier highlight predominantly positive experiences with their services. Potential customers should note the company's expertise in installing various materials including granite, quartz, and quartzite, with many praising quick turnaround times and high-quality craftsmanship. However, a few concerning reviews indicate potential issues with follow-up service (such as an instance involving a missed callback for measurement) and instances of subpar installation work by contractors specific to this company, which reflects poorly on their overall service quality. The company is known for competitive pricing in several reviews.

Summarized by Grok

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🌳What countertop materials are commonly used?

Granite, quartz, quartzite, Corian, and potentially remnant materials or refurbished pieces.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Inconsistent, can be quick (e.g., measurements or installation in as little as a week)

📝What are common complaints?

Subpar work by contractors hired by the company (poor installation quality), missed follow-up service (callback for measurement delayed or no-show), and general poor service from the company itself in a few isolated cases.

🛡️What warranties are offered?

Lifetime warranty (specifically mentioned for quartz countertops in a review).

👥How is customer service rated?

Generally excellent (highly commended in the majority of reviews for Santiago, the staff, and ease of dealing with)

💰What about pricing?

Generally positive, with multiple reviews describing the prices as reasonable, fair, great value, and competitive, especially compared to past ownership.

🔧Any care tips mentioned?

No specific care or maintenance tips pertaining to typical countertop use were commonly mentioned or addressed in the reviews.

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