Great Lakes Granite & Marble

(4.4)

153 reviews

Great Lakes Granite & Marble Reviews

Customer reviews for Great Lakes Granite & Marble highlight a large and varied selection of materials, particularly granite and marble, with some options for quartz and slate. The majority of feedback praises the professionalism, friendliness, and expertise of staff, as well as high-quality finishes and reliable installation service. Response times are generally described as prompt, and many customers report positive experiences with pricing and project completion. However, there are mentions of a high 90% deposit requirement and instances of slow customer communication and service in some cases.

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,marble,quartz,slate

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Typically prompt with customer inquiries, though installation times can vary based on job specifics.

📝What are common complaints?

Poor customer communication and service reported in one review,High 90% deposit requirement mentioned as a concern,Installation delays noted in some cases

🛡️What warranties are offered?

No specific warranties or guarantees are detailed in the majority of reviews, though quality is implied.

👥How is customer service rated?

Excellent or Good (as ratings are mixed, with negative feedback on service in one review)

💰What about pricing?

Customers generally find the pricing to be competitive and affordable, often better than big-box stores, though the high deposit is mentioned as a concern.

🔧Any care tips mentioned?

No explicit care or maintenance tips for countertops are mentioned in the reviews.

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Great Lakes Granite & Marble Reviews

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