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Home Outlet

(4.2)
98 reviews
+1 901-680-0699

Home Outlet Reviews

Customer feedback for this countertop supplier includes both positive and negative aspects. Potential customers may find value in the positive comments regarding professional staff, knowledge, fair pricing, and product quality. However, significant concerns have been voiced about customer service interactions, billing discrepancies, potential delays, and instances of unprofessional behavior from employees.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Kitchens,Bar Tops,Cabinets,Floors,Tile,Sinks

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Rude or unprofessional staff behavior (e.g., Brian from 'management', Cory, Jefferds in one context, '$@#' in another context, confrontation fears),Billing errors (incorrect quotes, unexpected higher prices),Product or installation errors (wrong sizes, trim not delivered),Delays or slow delivery,Failure to honor return policies without receipt

🛡️What warranties are offered?

The review mentioning Fernando suggests prices change and credits are difficult to finalize. Discussions regarding specific warranty terms or guarantees for products (countertops, installation, etc.) were sparse in the reviews and could not be definitively identified or confirmed as general policy.,It was mentioned that for orders exceeding $200, a check may be issued if a refund cannot be processed with the receipt.

👥How is customer service rated?

Unknown

💰What about pricing?

Positive feedback centered around perceived 'affordable pricing', 'best prices in town', and 'value for money' claimed by staff and mentioned by customers repeatedly, framing the supplier as competitive and potentially cheaper than other retailers like Lowe's or Home Depot.,Negative feedback regarding pricing came from one specific instance where a promised price was higher than an initially quoted one

🔧Any care tips mentioned?

Not mentioned

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