Imperial Tile

(4.6)
20 reviews

Imperial Tile Reviews

The reviews consistently highlight a generally positive experience with the company, emphasizing the quality of their work, the selection of materials available (particularly granite and marble tile), and the professionalism and helpfulness of staff like Paul and Joe. Many customers praise the service throughout the process from selection to installation, often citing it as excellent or superior. Potential clients are advised that while the vast majority of feedback is positive, there is at least one report of a product quality issue occurring after several years (a scratch on marble shelves), though this is not a widespread pattern cited by multiple reviewers. Response times or warranty details are not frequently discussed in detail within the reviewed text. The experience appears to be one of the best available based on the majority opinions expressed, with options for quartz and tile also being noted.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz,tile,limestone,travertine

How is the quality rated?

Excellent

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Not explicitly mentioned in reviews beyond a single instance of a scratched marble shelf product reported some time after installation.

🛡️What warranties are offered?

A lifetime warranty or similar extensive warranty is mentioned, occasionally alongside specific limited warranties (e.g., related to installation, template).

👥How is customer service rated?

Good

💰What about pricing?

Favorable feedback regarding pricing, commonly described as very competitive, professional rates, unbeatable prices, or phenomenal deals.

🔧Any care tips mentioned?

A specific tip is recommended for certain marble, referencing that harsh or acid-based chemicals should be avoided.

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