Granite & Marble Specialties
1912 N 45th St, Seattle, WA 98103, USA
Meta Marble & Granite Reviews
Customer reviews for this countertop supplier present a mixed experience. Potential customers praise the extensive selection of natural stone materials, including granite, quartzite, soapstone, travertine, marble, and dolomite. Positive feedback highlights the helpful customer service provided by some staff and the inventory size compared to competitors. However, reviews also contain negative commentary about customer service attitude and experiences, return policies, and product quality relative to pricing.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartzite,soapstone,travertine,marble,dolomite,slab
How is the quality rated?
Unknown
What is the typical response time?
Generally positive feedback for in-store response during weekends.
What are common complaints?
Return policy (short duration, restocking fee),Customer service attitude/bad experiences,Conflict between lower price and quality
What warranties are offered?
No specific warranties or guarantees mentioned in reviews.,One review mentioned a 10-day, 20% restocking fee return policy.,One review contrasted a return policy conflicting with an ideal approach for damaged tiles back.
How is customer service rated?
Good
What about pricing?
Generally positive regarding pricing and value for money, though concerns were raised by some customers about quality being lower when prices are lower.
Any care tips mentioned?
No specific care or maintenance tips for countertops were mentioned in the reviews.
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