Portland Marble Works Inc

(4.5)
19 reviews
+1 503-235-9240

Portland Marble Works Inc Reviews

Customer reviews provide feedback on various countertop suppliers and services, with comments regarding quality, installation, customer service, pricing, and product maintenance. Positive feedback highlights excellent craftsmanship and customer service experiences, while negative feedback and complaints center on installer errors, communication breakdowns, and issues with work quality.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Multiple companies offer granite and quartz countertops. Portland Marble Works specializes in marble products, while granite and quartz are frequently installed by Infinity Countertops and other unnamed companies.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Information regarding average response time for service calls was not explicitly mentioned or was unclear across reviews.

📝What are common complaints?

Installer errors potentially causing damage during installation, instances of installer failure to communicate properly or perform necessary repairs if damage occurred, issues related to the quality of the installation workmanship leading subsequent repairs.

🛡️What warranties are offered?

One review mentioned a possible 10-year warranty based on a previous agent's comments. However, no mention of specifics like length or coverage was present in the majority of reviews discussing warranties.

👥How is customer service rated?

Unknown (Feedback on customer service from different individuals/comments appears mixed, reflecting both positive and negative experiences based on varying interactions and standards.)

💰What about pricing?

Positive feedback noted that Infinity Countertops provided the best pricing compared to local bids on specific jobs.

🔧Any care tips mentioned?

Only general advice regarding regular use of sealant was mentioned.

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