Stone Systems LLC

(4.9)
53 reviews

Stone Systems LLC Reviews

The reviews for Stone Systems highlight it primarily as a warehouse-style distributor for stone, tile, and quartz countertops, rather than a custom fabrication or installation house. Potential customers praise its large inventory, strong selection (especially of oversized slabs and quartz), knowledgeable and generally friendly staff members who assist in selection and coordinate with other professionals (like cabinet makers), and an engaging showroom experience. The company is typically described as coordinating with others for installation, repair issues have been addressed promptly when reported, and customer service feedback is predominantly positive but includes a couple of strong negative exceptions. They are positioned as excellent for sourcing materials and knowledgeable representation but do not appear to handle full-service end-to-end projects themselves.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Marble,Slate,Stone,Tile

How is the quality rated?

Excellent

⏱️What is the typical response time?

Faster than expected (prompt contacts within hours or same day)

📝What are common complaints?

Subpar delivery outcome (despite selection),Failure to deliver on product quality or promised service

🛡️What warranties are offered?

No specific warranty mentioned, though the company has repaired minor installation issues reported.

👥How is customer service rated?

Excellent

💰What about pricing?

Generally perceived as fair or competitive, though one reviewer questioned value despite satisfaction.

🔧Any care tips mentioned?

One review mentioned specific care for granite countertops.

Other Countertop Providers in San Diego

MSI San Diego

MSI San Diego

(4.3)

7130 Miramar Rd #200, San Diego, CA 92121, USA