UNI - Marble & Granite INC.

(3.1)

154 reviews

UNI - Marble & Granite INC. Reviews

Customer reviews for the countertop supplier highlight a diverse range of experiences. Potential customers find a good selection of materials, often praising staff and showroom, while noting significant quality concerns, installation issues, and variable customer service. Reports of defects, non-refundable warranty limitations, and pricing disputes are also common. The overall feedback presents both strengths (selection, pricing) and notable weaknesses (potential quality issues, installation errors, customer service variability).

Summarized by Grok

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🌳What countertop materials are commonly used?

granite,marble,quartz,quartzite,glass

⭐How is the quality rated?

Unknown

⏱️What is the typical response time?

Reports indicate a slow response from customer service.

📝What are common complaints?

Installation defects (gaps, alignment issues),Defective product (explosions, cracks, mismatches between display and product),Customer service dissatisfaction,Delayed services,Billing/contract issues

🛡️What warranties are offered?

Unclear from reviews: Some reviews mention or assume warranties, others report flaws or lack thereof (e.g., glass door warranty issues), restocking fees applied even to products simply stickered in the warehouse, potential issues or poor communication regarding warranty claims

👥How is customer service rated?

Unknown

💰What about pricing?

Generally competitive or good value found in some reviews; discounts offered for cash payments and slab selection; concerns raised about hidden costs and restocking fees, and prices increasing over time

🔧Any care tips mentioned?

No care or maintenance tips were mentioned in the reviews.

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UNI - Marble & Granite INC.

UNI - Marble & Granite INC. Reviews

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