Universal Marble & Granite

Customer reviews for Universal Marble & Granite highlight predominantly positive experiences centered around marble and quartz countertops, praising high quality, smooth installation, reasonable pricing, and prompt service. The company is frequently lauded for knowledgeable and helpful customer service, particularly the individual named Mary Lou. One negative review specifically criticizes the customer service received at a particular location in Astoria, NYC. Response times are generally reported to be prompt. Common features include responsive customer service representatives, delivery reliability, and customization options.