Universal Stone of Jacksonville

(5)
62 reviews
+1 904-588-2047

Universal Stone of Jacksonville Reviews

Customer reviews for Universal Stone highlight a consistently positive experience with their services, particularly praising the work of Hector and his team. The focus is on ease of the working process, professionalism, high-quality installation, and competitive pricing for services like countertop installation, kitchen and bathroom remodels, and tiling projects. Materials frequently mentioned include granite and quartz, often resulting in complimented 'great' or 'spectacular' finishes, contributing to an overall high customer satisfaction.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

The most common materials mentioned are granite, quartz (including quartzite variations), and tile.

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt. Comments mention quick response times from Hector, particularly in scheduling updates or fixing issues.

📝What are common complaints?

The only specific complaints noted were: an initial cutting error on a stone (later resolved) and minor imperfections (also resolved).

🛡️What warranties are offered?

No specific warranty types or durations for the countertops or installation are explicitly mentioned in the reviews.

👥How is customer service rated?

Excellent

💰What about pricing?

Customers describe the pricing as competitive, reasonable, and sometimes promotional or vary reasonable.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops are provided in the reviewed comments.

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