Friend's Custom Granite
6225 Banner Rd, El Reno, OK 73036, USA
Builder’s Warehouse Reviews
The reviews reflect feedback for a home improvement supply business offering countertops along with other products like tiles, granite, and vanities. Customers give mixed feedback regarding product quality and installation. Some praise the product quality, selection, and helpful service, while others have experienced installation issues, damaged goods, or mixed service experiences. Defective counter surfaces and pricing that can add up when purchasing multiple items are also mentioned in the reviews.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
granite,quartz,tile,quartzite,stainless steel
How is the quality rated?
Good
What is the typical response time?
Unknown
What are common complaints?
Installation problems,Defective or poorly installed products (e.g., countertops cracking, falling apart),Stock/seen-inventory items,Restocking fees,Broken tiles during shipping,Poor handling of products,Inconsistent service experiences
What warranties are offered?
Unknown
How is customer service rated?
Good
What about pricing?
Feedback on pricing and value for money is mixed. Some reviews note that prices seem reasonable, while others mention spending significant amounts on various materials (a total exceeding $10K mentioned), but specific value assessments are unclear.
Any care tips mentioned?
Customers have been advised by staff to properly maintain granite surfaces (e.g., potential need for sealing grout).
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