PA Home Supply
2035 Washington Ave, Philadelphia, PA 19146, USA
Castor Materials Reviews
Customer reviews highlight significant variation in experiences with this countertop supplier. Potential customers should be aware of frequent complaints regarding delivery delays and issues with drivers. Billing concerns, such as unauthorized charges and billing errors, are also commonly reported. While specific materials like concrete and stone are mentioned, details were limited, and explicit information on warranties wasn't consistently covered. Customer service quality appears inconsistent, with some praising interactions while others criticize professionalism and responsiveness.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Concrete,Countertops,Stone,Materials
How is the quality rated?
Unknown
What is the typical response time?
Multiple reviews report significant delays in delivery, including trucks not arriving on time (e.g., arrival over three hours late), blocked service by drivers, last-minute changes requiring new suppliers, and consistent lateness noted over multiple encounters.
What are common complaints?
Frequent and severe delays in material delivery.,Poor driver behavior including leaving without notice when unable to access the job site.,Billing issues, including unexpected charges, unauthorized card deductions, and delayed invoicing.,General customer service dissatisfaction, including perceived rudeness and rushed interactions during phone calls.
What warranties are offered?
No mention of specific warranties or guarantees was found in the reviews.
How is customer service rated?
Unknown
What about pricing?
Feedback on pricing is mixed. Some reviews report issues with excessive charges or unfair billing practices, while others note the professionalism of specific staff members even in a context of delay.
Any care tips mentioned?
No information regarding care or maintenance tips for countertops was provided in the reviews.
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