Cemstone Products Co

The reviews for Cemstone as a countertop supplier present a mixed picture of customer experience. Some patrons report highly positive experiences, praising the quality of the products, the professionalism and helpfulness of the staff, and the prompt service, describing the service as top-notch and excellent. The installation process or delivery of the concrete mentioned was timely and satisfactory for these reviewers. Other customers, however, encountered significantly negative experiences. These complaints include receiving poor-quality concrete (described as a 'hot load' batch leading to an uneven finish and possibly setting too quickly), insufficient quantities delivered without prior notice leading to unexpected high charges and additional work, repeated calls for dispatchers going unanswered, and reported delays in service. The reviews highlight a variable service landscape with different aspects (product quality, service speed, staff interaction, pricing, delivery accuracy) being praised or criticized in mixed reviews.