Concrete Collaborative

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Concrete Collaborative Reviews

Customer reviews for the seller cover a range of experiences, primarily regarding Concrete Collaborative countertops (e.g., tiles, slabs used in homes, offices, retail, and hospitality), installation, customer service, and product handling. Positive aspects include praising the aesthetic appeal of products like Salt and Kirra, the beauty of the Concrete Collaborative material, the excellent customer service from staff, and the process of replacement after transit damage. Negative comments focus on poor customer service, perceived poor product quality for the price, unprofessional handling, and delayed or vague responses. Reviews encompass retail visits, B2B projects, and home installations. The available details do not consistently cover warranty specifics or maintenance tips.

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🌳What countertop materials are commonly used?

Concrete Collaborative (often custom-made, tiles, slabs), Salt, Kirra (backsplash), Terrazzo (concrete tile), Tiles (general mention).

⭐How is the quality rated?

Good (overall positive, though individual experiences with issues like shipping damage reported)

⏱️What is the typical response time?

Shorter waits noted in positive reviews, inconsistent reporting, no clear general average.

📝What are common complaints?

Poor customer service, rude staff, unprofessional communication, perceived lower product quality/price discrepancy, shipping damage, lack of responsiveness.

🛡️What warranties are offered?

Not explicitly detailed.

👥How is customer service rated?

Mixed (from positive and negative reviews)

💰What about pricing?

Insufficient information provided to determine customer perception of pricing or value for money.

🔧Any care tips mentioned?

Insufficient information provided in reviews.

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Concrete Collaborative Reviews

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