Creative Stone, Inc.

Reviews for Creative Stone praise its workmanship, installation quality, high-quality stone products, and customer service, particularly highlighting individuals like Kim, Debbie, Dimitri, and Rogerio for their skills and helpfulness. Potential customers can expect reasonably prompt service and good quality results for countertops and fireplace hearths. Commonly positive experiences include smooth communication, knowledge about materials and installation processes, and attention to detail. However, reviews also highlight significant issues including variable pricing that can lead to being overcharged, the requirement of high upfront deposits which may not be refundable if materials are unavailable, occasional installation errors or defects requiring immediate repair, delayed service calls (including a wait of five and a half months for a refund), and instances of poor customer service where staff were rude or unprofessional. Warranty details are not clearly mentioned or reviewed.