GlobMarble

(4.6)
53 reviews
+1 347-717-4088

GlobMarble Reviews

The reviews indicate GlobMarble has a reputation for good quality products and customer service. Potential customers praise the helpfulness, knowledge, and professionalism of the staff, as well as the quality of their concrete, microcement (tadelalt), and epoxy floor products. However, complaints related to customer service (negative examples exist), product defects (moulds), shipping delays, and difficulties with warranty/service follow-up have been reported. Customers are frequently helped in selecting appropriate products and are guided on installation and care.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

concrete,microcement,epoxy,epoxy floors,decorative concrete finishes

⭐How is the quality rated?

Excellent

⏱️What is the typical response time?

Generally prompt (hours to days), but can range from excellent (same day or next day) to poor (slow follow-up mentioned in negative reviews)

📝What are common complaints?

Customer service responsiveness (both prompt and unresponsive),Product defects (defective moulds, incorrect product application/color),Shipment delay,Difficulties resolving service/warranty issues

🛡️What warranties are offered?

No explicit warranty offered is mentioned. However, some reviews describe follow-up actions taken by the company (e.g., replacing defective moulds), suggesting a form of guarantee or service commitment was engaged in those instances.

👥How is customer service rated?

Good

💰What about pricing?

No feedback directly addresses pricing or value for money. Comments focus on product quality, ease of use (for DIY), installation, materials, and customer service, without mentioning cost.

🔧Any care tips mentioned?

(From a review): Easy cleaning, no claw marks.

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