House of Stone, Inc

(4.5)
40 reviews

House of Stone, Inc Reviews

Overall, reviews for House of Stone consistently praise excellent customer service, knowledgeable staff (e.g., Safonya, Brenda, Valerie, Todd), high-quality countertops (especially granite, quartz, and quartzite), professional and friendly installation crews, and generally positive experiences with project completion times. The pricing is perceived by some as slightly higher than alternatives but justified by quality. A significant portion of the positive feedback emphasizes the company's helpfulness, professionalism, and satisfactory installation work. One review mentions initial quote/drawing errors but dissatisfaction stems from communication breakdown, not the final product quality. Customer service and installation quality are frequently highlighted as top-tier.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Stone,Granite,Quartzite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Same day to 5 days

📝What are common complaints?

Initial drawing/quote inaccuracy (in one instance)

🛡️What warranties are offered?

Mention of 10-year finish warranty on sink, one review only referring to warranty options (not specifics given by others)

👥How is customer service rated?

Excellent

💰What about pricing?

Generally perceived as higher than alternatives but justified by quality or appropriate for service level. One reviewer regretted not sticking with a more expensive local option.

🔧Any care tips mentioned?

Coaster for granite

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