Kansas Granite Mart

(4)
79 reviews

Kansas Granite Mart Reviews

Customer reviews for this countertop supplier business reveal mixed experiences, with some praising excellent service, reasonable pricing, and quick installations, while others report significant issues such as installation errors, communication failures, and unprofessional practices. Potential customers should expect the possibility of delays, product defects, or service inconsistencies in some cases. Positive aspects include a reasonable selection of materials like granite and slate, and occasional high ratings for quality and customer service. Negative feedback highlights common complaints like delayed response times, billing disputes, and mistakes that could affect project timelines.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,slate

How is the quality rated?

Unknown

⏱️What is the typical response time?

Slow or inconsistent; frequent mentions of delays in delivery and service.

📝What are common complaints?

Installation errors (e.g., wrong sizes, gaps not filled, undersized holes),Communication failures and lack of updates,Defective or damaged materials,Poor customer service and unprofessional behavior

🛡️What warranties are offered?

Rarely mentioned; one review referenced that a warranty was honored, but details are incomplete or not broadly discussed.

👥How is customer service rated?

Fair

💰What about pricing?

Varies; described as reasonable by some, costly by others, with some questioning value due to additional charges or errors.

🔧Any care tips mentioned?

None mentioned in reviews.

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