Melrose Building Materials

(3.8)
24 reviews

Melrose Building Materials Reviews

Customer reviews reflect mixed experiences with the delivery service and product quality. Several reviews laud prompt deliveries, friendly staff, reliability, and high-quality concrete pouring. However, a significant portion of negative reviews express frustration with slow speeds (notably near 161st Street), drivers described as aggressive or reckless, instances where concrete was perceived as poorly mixed (requiring additional fees), damaged deliveries, and complaints about rude or disrespectful customer service staff. Response times appear inconsistent.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Unknown

How is the quality rated?

Fair

⏱️What is the typical response time?

Inconsistent, with frequent delays and late deliveries mentioned in several negative reviews.

📝What are common complaints?

Slow/delayed deliveries, aggressive or reckless drivers, damaged deliveries, perceived poor quality (cracking concrete), rude/disrespectful staff, requests for additional charges after delivery.

🛡️What warranties are offered?

None mentioned in the reviews

👥How is customer service rated?

Varies significantly between interactions

💰What about pricing?

Unknown

🔧Any care tips mentioned?

No specific care or maintenance tips provided for the product delivered

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