Meta Marble & Granite

(3.9)
42 reviews

Meta Marble & Granite Reviews

Customer reviews for the countertop supplier indicate a mixed range of experiences regarding service, product quality, and selection. Potential customers praise the large inventory, knowledgeable staff, and friendly service, with some reporting excellent selection compared to other retailers. Positive feedback also mentions competitive pricing, good installation outcomes, and helpful care tips. However, challenges include inconsistent service quality, reported installation defects, strict return policies, and issues with sales staff misleading customers. The business emphasizes a wide range of materials but requires customers to coordinate with third-party fabricators. Caution is noted with regard to product quality, which may vary with pricing.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Soapstone,Quartzite,Granite,Marble,Dolomite,Travertine

How is the quality rated?

Unknown

⏱️What is the typical response time?

No data mentioned

📝What are common complaints?

Poor customer service,Misleading customers,Issues with sales staff,Installation defects,Defective countertops,Strict return policies,Poor response to service requests,Limited warranty support,Slow or uncooperative slab pulling

🛡️What warranties are offered?

Installation claims if no defects,10-day return policy with restocking fee,No partial returns mentioned

👥How is customer service rated?

Unknown

💰What about pricing?

Generally good prices mentioned; one reviewer advises caution as lower quality can be an outcome for the lower price

🔧Any care tips mentioned?

Mild soap and soft pads recommended

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