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West Coast Countertops

(4.5)
22 reviews

West Coast Countertops Reviews

Customer reviews mention positive experiences primarily related to the quality of countertops they purchased, installation services being meticulous, and professional service from employees. However, there are repeated complaints about poor customer service, long wait times to speak with a salesperson, and difficulties in facilitating quotes via telephone. No details regarding specific countertop materials, warranties, pricing, or maintenance tips are provided in the available reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

No specific countertop materials (e.g., granite, quartz, laminate, marble) are mentioned in the reviews.

How is the quality rated?

Excellent

⏱️What is the typical response time?

Poor (complaints cite difficulty reaching someone besides receptionists and emails being directed to unknown people after repeated calls).

📝What are common complaints?

Poor customer service, difficulties contacting specific sales or quote personnel via phone, inadequate information provided over the phone.

🛡️What warranties are offered?

No customer reviews mention any specific warranties or guarantees for the countertops or installation.

👥How is customer service rated?

Poor

💰What about pricing?

No feedback regarding pricing or value for money is provided in the reviews.

🔧Any care tips mentioned?

No care or maintenance tips for countertops are mentioned in the reviews.

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