Summit Marble & Cabinet
1713 Rogers Ave, San Jose, CA 95112, USA
Bedrosians Tile & Stone Reviews
The feedback on Bedrosians leans heavily positive regarding their product selection (particularly noting a large variety of porcelain, slab, and marble tiles), store atmosphere (described as clean, organized, and beautiful), and customer service (with multiple staff members praised for being helpful, knowledgeable, and patient). Potential customers are likely drawn to the competitive pricing mentioned and the centralized location combining tile and flooring. However, a subset of reviews raise concerns about handling of installation issues and dealing with a perceived rude salesperson.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How is the quality rated?
Excellent
What is the typical response time?
Approximately 7 to 10 business days for items from out of stock (primarily from LA)
What are common complaints?
Customer complaints included: Issues with tile consistency and color matching (e.g., repeated orders of non-matching print), recurring billing/order errors (e.g., orders missing over 50%, replacement parts missing again), extremely rude customer service interactions from specific employees, and lack of satisfaction concerning damaged goods and service during pickup/loading.
What warranties are offered?
No explicit details of core warranties or guarantees for products or installation were mentioned explicitly by reviewers, although one satisfied customer noted the satisfaction with the product and service.
How is customer service rated?
Excellent
What about pricing?
Generally positive feedback regarding pricing (described as competitive by one reviewer, fair by another). Mixed feedback regarding value; inconsistent service from one salesperson led to a complaint.
Any care tips mentioned?
Multiple customers received care instructions from sales staff (e.g., 'ask for Marta'), but no detailed or repeated specific care tips instructions were cataloged across multiple reviews.
Other Countertop Providers in San Jose
FL Granite & Marble Inc.
639 Tully Rd, San Jose, CA 95111, USA
Quintal's Granite & Marble Inc.
1775 Monterey Rd #64a, San Jose, CA 95112, USA
Granite Expo San Jose
1750 Rogers Ave, San Jose, CA 95112, USA
FL Granite & Marble Inc.
639 Tully Rd, San Jose, CA 95111, USA
Bay Stone Depot
495 E Brokaw Rd F, San Jose, CA 95112, USA