Black Granite Installations

(4.7)
58 reviews

Black Granite Installations Reviews

Customer reviews for Black Granite primarily highlight positive experiences with professional staff, quality countertop work, and installation services. The business appears to have a reputation for timely service and attention to detail. Potential customers should know that both quartz and granite are prominently featured materials. While most reviews praise the company's work quality and customer service, a few mention occasional scheduling delays or installation errors. The company offers warranties for both their products and installation work. Success is noted with Kurt, Steve, and Nate as their key points of contact. There are mixed opinions about pricing, though many find the value to be good. Basic care instructions for their countertops are also provided by the company.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Granite,Black Granite

How is the quality rated?

Excellent

⏱️What is the typical response time?

Likely within one business day or faster (e.g., 'within a day', 'quick') based on positive experience mentions

📝What are common complaints?

Scheduling conflicts/delays,Installation errors,Billing confusion

🛡️What warranties are offered?

10-Year Product Warranty,1-Year Installation Warranty,Lifetime Warranty is mentioned in one review potentially referring to a specific feature or context

👥How is customer service rated?

Excellent

💰What about pricing?

Generally perceived as good value for money,One review mentions the cost was higher than expected but noted the value

🔧Any care tips mentioned?

Regular sealing for natural stone ( granite/black granite) is suggested

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