Broadway Kitchens & Baths

(4.1)

25 reviews

Broadway Kitchens & Baths Reviews

The majority of reviews praise Broadway Kitchens & Bath for good customer service, professional staff, knowledgeable design consultants, timely delivery, satisfactory quality, and reasonable pricing with perceived good value for the services and products. Several positive experiences specifically mention installation quality and ease of the renovation process. However, a notable minority of reviews detail very poor customer service and pricing experiences with specific individuals (Jeff Chinman), as well as slow follow-up in addressing defects.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

No specific countertop materials were mentioned beyond general descriptions.

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Unknown

📝What are common complaints?

Poor customer service and pricing experiences reported with specific individuals named in those reviews (Jeff Chinman). Slow response time for addressing defects was also mentioned.

🛡️What warranties are offered?

A guarantee was mentioned regarding fireplace installation, but no specific product warranties for countertops or installation were generally detailed.

👥How is customer service rated?

Good

💰What about pricing?

Positive feedback regarding good value and perceived fair pricing was provided. Concurrently, specific negative experiences regarding unexpected price increases after a contract were mentioned.

🔧Any care tips mentioned?

No specific care or maintenance tips for countertops were mentioned in the reviews.

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