Coverings ETC

Customer reviews for the countertop supplier Coverings Etc highlight a mix of positive and negative feedback. Positive aspects include praise for the quality of products (teeming glass, terrazzo, Bio-glass), good customer service on some occasions, fast delivery, and friendly interactions from staff (like Mr. Gonzalez or Claudio). Negative feedback focuses on poor customer service and delayed or absent communication (especially for emails or phone calls in urgent situations), issues with incomplete or delayed sample deliveries, billing problems without receiving product, reported failures of both material quality (extremely low quality) and installation. The selection is noted for including recycled content and innovative products for green building, but this isn't confirmed across all reviews. Overall, factors like sample delivery, consistent communication, staff behavior, and promptly resolving issues significantly impact the customer experience.