Empire Countertops LLC

(3.6)
15 reviews

Empire Countertops LLC Reviews

These reviews mention several key aspects of the business. Potential customers express issues with sink installation quality and lack of clamps, problems with granite measures requiring prepayment and unexpected material changes, unresolved installation defects, and extremely poor customer service response times. Positive comments highlight reasonable pricing (though with limited options), helpful staff, great selections of materials and remnants, and excellent installation quality. Several reviews lack text content but contributed to the overall sentiment.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Granite,Remnants

How is the quality rated?

Unknown

⏱️What is the typical response time?

Extremely Slow

📝What are common complaints?

Sink installation without clamps,Defects (e.g., circular patterns),Unresolved installation issues,Poor customer service response (emails, calls unanswered),Prepayment required without seeing material,Unexpected material substitution without consent,Delayed delivery

🛡️What warranties are offered?

[object Object]

👥How is customer service rated?

Poor

💰What about pricing?

Reasonable pricing noted, limited color options available.

🔧Any care tips mentioned?

None mentioned

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