Midwest Supply Store
810 W 2500 S, South Salt Lake, UT 84119, USA
Evertops - one stop shop for countertops in Salt Lake City Reviews
Customer reviews highlight a mix of positive and negative experiences from potential customers seeking countertop services.
Positive aspects frequently mentioned include high-quality products, quick and professional service, fair pricing, excellent installation work, good customer service, friendly staff, and overall satisfaction with their countertops.
Negative feedback primarily focuses on poor quality materials or workmanship, subpar installation, slow initial responses (before service) in some cases, poor customer service interactions, difficulties with returns, and rigid policies regarding alterations or commissions.
The reviews cover various countertop materials and confirm the presence of warranties, but also note that the level of detail and support for returns varies between interactions.
Summarized by Grok
Additional Information
What countertop materials are commonly used?
Granite, quartz, marble, tile, and travertine are frequently mentioned materials.
How is the quality rated?
Excellent
What is the typical response time?
Positive reviews often mention quick turn-around times and prompt communication. Some negative reviews indicate potential delays in initial responses or addressing issues.
What are common complaints?
Common complaints include poor customer service, poor quality of materials/workmanship, defective installations (e.g., crooked quartz, burn marks, poor cuts), slow response times, rigidity in handling returns or commissions, and inadequate solutions when initial issues arise.
What warranties are offered?
References to warranties include a 10-year warranty mentioned for quartz, and more general mentions of guarantees for other materials or services.
How is customer service rated?
Good
What about pricing?
Customers generally found the pricing to be fair or low. However, some noted a lack of flexibility regarding other purchases like returns.
Any care tips mentioned?
Limited specific care instructions are provided in the reviews, though some mention advice against using harsh chemicals (as implied in the context of poor repair attempts with burns).
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