Granite Expo San Jose

(4.4)
96 reviews

Granite Expo San Jose Reviews

Reviews for this countertop and cabinet supplier highlight a mixed experience with product quality, customer service, and pricing. Many customers praise specific employees (e.g., Liz, Terry, Patricia, Angel, Harrison) for excellent service, skilled design assistance, product knowledge, and efficient project management. The supplier offers a variety of materials including quartz, cabinets, vanities, marble, and vinyl floor planks, delivering products on-time in many cases. However, some reviews express strong dissatisfaction with product quality, particularly regarding low durability (e.g., chipping paint, corners) and discrepancies between displayed products and the final outcome at home. Pricing is viewed mixedly, with some finding it great value and others noting higher costs, despite multiple negative quality reviews.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

Quartz,Cabinets,Vanities,Marble,Vinyl Floor Planks

How is the quality rated?

Unknown

⏱️What is the typical response time?

Fast (on-time or early delivery mentioned multiple times)

📝What are common complaints?

Product quality issues (e.g., chipping paint, poor durability, not lasting),Discrepancy between displayed product and final appearance at home,High perceived pricing

🛡️What warranties are offered?

None explicitly mentioned in the reviews

👥How is customer service rated?

Unknown

💰What about pricing?

Generally positive (great price, affordable, value for money) in positive reviews,Explicitly negative warnings about high cost or potential issues with cheap cabinets that may lead to problems

🔧Any care tips mentioned?

None mentioned in the reviews

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