Granite Pro

(4)

25 reviews

Granite Pro Reviews

The reviews indicate that Granite Pro offers a range of services including countertops, cabinetry, and installation, primarily for Granite, Quartz, and Marble materials. Positive feedback often highlights professional installation, quality craftsmanship, timely turnaround, and fair pricing. However, some negative reviews point to issues with pricing transparency, communication between staff, product quality (e.g., material defects), and installation timelines. Warranties are occasionally mentioned but are not a consistent feature discussed across reviews. Customer service appears mixed, largely influenced by concerns regarding pricing consistency. Care or maintenance tips for the countertops are not discussed in the reviews.

Summarized by Grok

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🌳What countertop materials are commonly used?

Granite,Quartz,Marble

⭐How is the quality rated?

Good

⏱️What is the typical response time?

Quick, ranging from same day to a few weeks (with variability noted, including a 3-week quoted time)

📝What are common complaints?

Inconsistent or frequently changing prices,Communication issues between staff members,Product quality defects (e.g., stone cut too long, scratches),Installation delays or lack of communication regarding delays

🛡️What warranties are offered?

Lifetime warranties for some materials (granite) are mentioned, but not all offers or confirmations are expressed in the reviews.

👥How is customer service rated?

Mixed

💰What about pricing?

Some customers received good deals, particularly with faster turnarounds. Others felt confused (quotes were doubled by competitors) or misrepresented value due to high prices for perceived lower quality, with one reviewer explicitly stating they felt 'bamboozled'.

🔧Any care tips mentioned?

No information regarding care or maintenance tips was provided in the reviews.

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