Granite Tops and More

(4.4)
61 reviews

Granite Tops and More Reviews

Customer reviews for Granite Tops and More predominantly highlight positive experiences, praising the company's excellent customer service, high-quality countertops and installation, competitive pricing, and efficient response times. They offer a variety of materials including granite, marble, quartz, and limestone, backing them with a mentioned 10-year warranty and emphasizing the responsiveness of staff like Brittany and Nancy. While most feedback focuses on the positive aspects, a few negative reviews cite issues such as subpar workmanship, billing errors, product damage, and problems associated with management changes.

Summarized by Grok

Additional Information

🌳What countertop materials are commonly used?

granite,marble,quartz,limestone

How is the quality rated?

Good

⏱️What is the typical response time?

Generally prompt, with customers praising fast communication, installation completion sometimes within days or weeks, and same-day follow-up service.

📝What are common complaints?

Poor workmanship on installation,Product damage (e.g., broken fixtures),Billing issues (unauthorized payments, card on file problems),Experiences with distant or changed management

🛡️What warranties are offered?

10-year warranty is mentioned

👥How is customer service rated?

Good

💰What about pricing?

Customers uniformly praised the pricing as excellent value for money, flat-rate pricing system appreciated, and discounts offered.

🔧Any care tips mentioned?

No specific care instructions appear in the positive reviews; the negative reviews do not provide any.

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